Frequently Asked Questions
Everything you need to know about shopping with IPG-Supertech
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Affirm.
Are your materials sustainably sourced?
At IPG-Supertech, we prioritize high-quality, durable fabrics. We are currently expanding our 'Green-Tech' collection which features organic cotton and recycled polyester to reduce our environmental footprint.
Can I track my order in real-time?
Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.